Parts

Parts Return Policy

PAYMENT TERMS

Payment in full shall be made within 30.days. All past due accounts are subject to a late chmge equal to 1.5% per month of the amount past due, computed from the due date until date of payment, but” such late charge shall not exceed the amount permitted by law.

RETURN POLICY

Parts mAy be returned for credit subject to the following:

  • Must be accompanied by proof of purchase from Boyd CAT Company
  • Must be in new and salable condition, in original package
  • Credit will be issued for value of part less handling charges if applicable, see table.

Parts NOT accepted for return:

  • Items returned beyond 180 days of purchase
  • Hydraulic hoses and metal lines with protective caps removed
  • Items installed or removed from equipment
  • Chemical compounds
  • Rusted or damaged
  • Opened gasket or seal kits
  • Glass
  • Electrical Components
  • Material cut or made to order

LIMITED WARRANTY

WHAYNE SUPPLY COMPANY warrants that the parts delivered here under will conform to the description set forth on the face hereof and that they are merchantable (within the meaning of the Uniform Commercial Code) If the parts delivered by WHAYNE were selected by WHAYNE from parts lists or other information in  its possession. WHAYNE further warrants that the parts delivered by it are the replacement parts, or the equivalent thereof, most recently recommended to WHAYNE by the applicable manufacturer for the attachment to the machinery or equipment. WHAYNE MAKES NO OTHER WARRANTY EXPRESS OR IMPLIED AND EXPRESSLY DISCLAIMS THE WARRANTY OF FITNESS FOR ANY PARTICULAR PURPOSE.

CUSTOMER’S SOLE REMEDY FOR BREACH BY WHAYNE SUPPLY COMPANY OF ANY WARRANTY SHALL BE LIMITED, AT WHAYNE’S OPTION, TO A REPLACEMENT BY WHAYNE OF ANY PART NOT CONFORMING TO THE ORDER OR OF ANY UNMERCHANTABLE PART, OR A REFUND OF CUSTOMER’S PURCHASE PRICE THEREFOR WHEN THE PART IS DELIVERED TO WHAYNE’S BRANCH AT CUSTOMER’S EXPENSE. UPON PERFORMANCE BY WHAYNE OF ANY SUCH REPLACEMENT OR REFUND, WHAYNE SHALL BE RELEASED FROM ALL FURTHER CLAIMS FOR DAMAGES. CUSTOMER AGREES THAT NEITHER WHAYNE SUPPLY COMPANY NOR ITS AGENTS OR EMPLOYEES SHALL BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF TIME OR USE OR INJURY TO PERSON OR PROPERTY) RESULTING, OR ALLEGED TO RESULT, FROM ANY BREACH OF WARRANTY BY WHAYNE.

USED PARTS

Any used parts by this parts order are sold AS IS, WITHOUT ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND MAY NOT BE RETURNED

CATERPILLAR PARTS:Caterpillar Parts

NON-CATERPILLAR PARTS:

NON CAT PARTS

*Stocked or Non-Stocked status based upon selling branch status at time of purchase. Non-Returnable status indicated by an asterisk in N/R field on parts document

RETURNS RESULTING FROM WHAYNE SUPPLY ERROR:
  • Items returned within 30 days of purchase will receive 100% credit  and will include inbound freight charges assessed in procurement.
  • Beyond 30 days regular return policy applies.

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Location or Rep Near You

BOYD CAT USED PARTS - offering discontinued, rebuilds, out of stock, and CAT bargain list and aftermarket. Save money. Buy used. Used_Parts@BoydCAT.com

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