Service

Customer Value Agreements

WHAT’S A CVA?

It’s a hassle-free ownership plan to get the most from your Cat® equipment and allied equipment. Genuine Cat® Parts deliver right on time and right to your door, with instructions for hassle-free maintenance. You get the security of an Equipment Protection Plan (EPP) to avoid unexpected costs for unplanned repairs. All the keys to machine health management conveniently display on your phone. And it all can roll in with your monthly machine payment. It’s one easy plan to leverage Cat value — beyond the machine — to maximize your investment and lower ownership costs. That’s a Cat® Customer Value Agreement (CVA).

WHAT COMES IN A CUSTOMER VALUE AGREEMENT?

Your Boyd CAT representative will walk you through flexible CVA options: PM management according to working hours, whether you do the maintenance or prefer dealer service, amount of EPP coverage and more. Below are the key reasons why you’ll find value in a CVA.

CUSTOMER VALUE AGREEMENT BROCHURE

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